Tips & Tricks, How to

How to Fix Windows 10 Stuck on Shutting Down

Windows 10 Stuck on Shutting Down

Are you aware that after the recent Windows 10 upgrade, your laptop’s Windows 10 Stuck on Shutting Down or going to go to sleep? A few users claim to have tried pressing the button to shut down. The computer has been stuck in the shutdown window with a spinning circle for hours. Then, for another few the screen, along with everything else disappears, but the computer is operating The only way to stop windows from shutting down is to press and hold the power button.

While there are a variety of possible reasons behind this issue However, this Hybrid Shutdown feature is the principal reason behind the slow Windows 10 shutdown (also known as Fast Startup). Another reason is that an improper configuration of power or background application could stop Windows 10 from properly shutting down. No matter what the cause you face, there are various methods you can overcome issues with shut-down and startup: Windows 10 refuses to sleep or shut down.

How to Resolve ‘Windows 10 Stuck on Shutting Down’ Issue:

Before you try any of these, make sure you’re really stuck, because some system operations may remain running – installing updates, for example, or making modifications – when you shut down.

So, if this happens for the first time, please be patient and wait up to 3 hours. If the time restriction has been exceeded and this isn’t the first time your update has become stuck, try the methods below:

Follow these procedures to see if there are any updates available:

1. Check if application or process are running

It’s possible that certain apps or processes are operating in the background. They could be preventing the computer from entirely shutting down. To launch Task Manager, press Ctrl+Shift+Esc and make sure all apps are closed before starting a shutdown.


Before closing down, you should close any open windows and apps. These apps take longer to close in Windows, and you may be asked to save your work before exiting. These can result in further delays or, worse, errors.

2. Run the Power Troubleshooter program

To save energy, use the built-in Power Troubleshooting program, which detects and fixes problems with computer power settings.


  1. Select Settings by pressing the Windows + X keyboard shortcut.
  2. Go to Update & Security and then Troubleshoot.
  3. Click Power in the middle pane and launch the troubleshooter as shown in the figure below.
  4. This will check for and correct any erroneous power configurations that are preventing Windows 10 from properly shutting down.

Run the Windows update troubleshooter from there as well, which will discover and fix any outstanding update bugs that are preventing Windows from shutting down properly. After that, restart your computer to see whether the changes have taken effect and to see if the problem has been resolved.


To enter Settings, press Windows key+I on the keyboard and select Update & Security.


Check for updates there and install them if any are available. This could fix some issues, both known and unknown. Restart your computer after the installation is completed. Check to see if the machine is now stuck on the shutting down screen.

4. Turn off Chrome’s background processing.

Some apps and programs, such as the Chrome browser, may continue to run in the background, causing the Windows 10 shutdown blocked problem, which prevents the machine from fully shutting down.

So the best solution is to turn off Chrome in the background:

  1. Open Chrome, click the menu, and select Options > Show advanced settings from the drop-down menu.
  2. Untick the box next to System under the System title. When Google Chrome is closed, keep running background programs.
  3. Click the settings tab to close it.


5. Turn off Fast Startup

With Windows 8.x, a new feature called fast startup or hybrid shutdown was introduced to optimize boot and shutdown times by putting the system into hibernation mode instead of a complete shutdown.


The rapid startup feature allows the machine to resume from hibernation quickly. However, on some older systems, this shutdown method may not perform as planned, resulting in the computer being trapped on the shutdown screen.

Many people have found that removing the rapid startup solves the problem.

  • Press the Control panel, then type “power options” in the search bar;
  • Select “Change What the Power Button Does” from the drop-down menu;
  • Select “Change settings that are presently unavailable” from the drop-down menu;
  • Select “Turn on fast starting (recommended)” and uncheck it.

6. Use the Intel Management Engine Interface to set up your settings

  • To open the Jump List and Select Device Manager, press Win + X on your keyboard.
  • Double-click the Intel Management Engine Interface after expanding the System devices entry.
  • Select the Power Management option (if there is such a tab).
  • Uncheck the box. To save energy, allow the computer to turn off this gadget.

Note: If you’re using a desktop computer and don’t see the Power Management tab, proceed to the next solution, “Update IMEI driver.

7. Install the latest IMEI driver


  • Open Device Manager once more and expand the System Devices entry.
  • Navigate to the Intel Management Engine Interface and double-click it.
  • Navigate to the Intel Management Engine Interface’s Driver tab.
  • Select Update Driver from the drop-down menu.

If you got the driver file from the manufacturer’s website, you can select Browse my computer for driver software.

Follow the on-screen steps to upgrade the IMEI driver to the most recent version, which is compatible with Windows 10.

8. Startup Applications

Some apps and programs are designed to start automatically when you turn on your computer. Startup and shutdown times may differ from computer to computer depending on the amount of programmes and their complexity. It’s a good time to clean the house. CCleaner or any other respectable app can be downloaded and opened.

Click Disable here to disable any app that you don’t want to activate upon startup. This will not only fix the computer’s problem of being stuck on the shut-down screen, but it will also enhance boot time.

9. Remove and reinstall the Battery Driver (Only for laptops)

If you have this problem on a Windows 10 laptop, uninstalling and reinstalling the battery drive will most likely solve the problem.


  • First, turn off your computer and unplug the power cord.
  • Take out the battery now (if fixed no need to remove)
  • Connect the power cord and restart your computer.
  • Select Device Manager by pressing the Windows Key + X keyboard shortcut.
  • Expand the Batteries section, then right-click Microsoft ACPI-Compliant System and select Uninstall.
  • Turn off the computer and unplug the power cord.
  • After that, connect your batteries. Connect your power cord and restart your computer to have the driver installed automatically.


Does Windows 10 shut down completely?

Answer: When you click “Shut Down” on your Windows 10 Stuck on Shutting Down . It hibernates the kernel, allowing it to boot faster by preserving its state.

Is it true that forcing a shutdown harms the computer?

Answer: Your data may be harmed if your computer is forced to shut down. If something goes wrong while you’re working on a file, you’ll lose all of your unsaved work. It’s also possible that the shutdown operation will cause data corruption in any open files.

How often should your computer be restarted?

Answer: To ensure the optimum performance, PCs running older versions of Windows should be shut down every night. Mac computers and computers running newer versions of Windows can be shut down or restarted less regularly.

What happens if you don’t shut down your computer before turning it off?

Answer: NTFS (New Technology File System) is used in newer Windows computers, and it provides greater performance and data structures. Forcibly shutting down a computer might result in significant data loss and corruption, requiring you to reinstall the operating system.


Hopefully, one of the options listed above was able to assist you in resolving your “Windows 10 Stuck on Shutting Down” issue.

Do you know of any other viable options? Please share them with us in the comments section below!

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