Terms and Conditions

Welcome to Msckey ("we", "us", "our"). By accessing or using our website at msckey.com and purchasing any products from our store, you agree to be bound by these Terms and Conditions. Please read them carefully before making a purchase. If you do not agree to these terms, please do not use our website or services.

1. About Us

Msckey is an online retailer specialising in digital software license keys for Microsoft products, antivirus software, Autodesk products, and other digital software solutions. We operate globally and deliver all products digitally via email. Our registered contact email is support@msckey.com.

2. Acceptance of Terms

By visiting, browsing, or making a purchase on msckey.com, you confirm that:

• You are at least 18 years of age, or are accessing the site under the supervision of a parent or legal guardian
• You have read, understood, and agree to be bound by these Terms and Conditions
• You agree to our Payment Policy and Shipping and Returns Policy
• You will use our products and services only for lawful purposes

3. Products and Digital Licenses

3.1 Nature of Products

All products sold on Msckey are digital software license keys. These are activation codes that allow you to install and activate software on your device. No physical products are shipped. All products are delivered electronically via email.

3.2 Product Descriptions

We make every effort to accurately describe our products, including compatibility requirements, supported operating systems, and the number of device activations included. It is your responsibility to read product descriptions carefully and ensure the product is compatible with your system before purchasing.

3.3 License Usage

Each license key sold by Msckey is intended for the number of devices or users stated in the product listing. You agree not to:

• Share, resell, sublicense, or transfer a license key without our written consent
• Use a license key in violation of the end-user license agreement (EULA) of the software manufacturer
• Attempt to reverse-engineer, duplicate, or exploit any license key purchased from us

3.4 Software Manufacturer Terms

All software products are subject to the terms and conditions of their respective manufacturers (e.g., Microsoft, Autodesk, Kaspersky). By activating a license key, you also agree to be bound by the software manufacturer's EULA. Msckey is not responsible for any restrictions or policies imposed by software manufacturers.

4. Ordering and Payment

4.1 Placing an Order

When you place an order on Msckey, you are making an offer to purchase the selected product(s) at the listed price. Your order is confirmed once you receive a confirmation email from us. We reserve the right to refuse or cancel any order at our sole discretion, including cases of suspected fraud, pricing errors, or product unavailability.

4.2 Pricing

All prices are listed in USD (US Dollars) unless otherwise stated. Prices are subject to change without notice. The price you pay is the price displayed at the time of checkout. We are not responsible for any currency conversion fees charged by your bank or payment provider.

4.3 Payment

We accept major credit and debit cards, PayPal, and selected cryptocurrencies. All payments are processed securely through our encrypted payment gateway. By submitting a payment, you confirm that you are authorised to use the payment method provided. For full details, please see our Payment Policy.

4.4 Failed or Fraudulent Payments

If a payment is declined or flagged as fraudulent, your order will not be processed. Msckey reserves the right to cancel orders and ban accounts associated with fraudulent activity. We cooperate fully with relevant authorities in cases of suspected fraud or illegal activity.

5. Delivery of Digital Products

Upon successful payment, your license key(s) will be sent to the email address provided at checkout within 1 to 24 hours. It is your responsibility to provide a valid and accessible email address. Msckey is not liable for non-delivery caused by incorrect email addresses, full inboxes, or spam filters.

If you have not received your key within 24 hours of confirmed payment, please contact us at support@msckey.com.

6. Refunds and Returns

Due to the digital nature of our products, our refund policy is as follows:

• Before delivery: You may request a full refund before your license key has been sent to you
• After delivery: Once a license key has been delivered to your email, the sale is considered final and non-refundable, regardless of whether the key has been activated
• After activation: Activated license keys are strictly non-refundable under any circumstances
• Faulty keys: If you receive a key that is proven to be invalid or non-functional, we will provide a replacement key or a refund at our discretion, provided you contact us within 30 days of purchase with supporting evidence

For full details, please refer to our Shipping and Returns Policy.

7. Intellectual Property

All content on msckey.com, including but not limited to text, images, logos, graphics, product descriptions, and website design, is the property of Msckey or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or create derivative works of any content from this website without our prior written consent.

The software products sold on our website remain the intellectual property of their respective manufacturers. Purchasing a license key grants you a limited, non-exclusive right to use the software in accordance with the manufacturer's EULA. No ownership of the software is transferred to you.

8. User Conduct

By using our website, you agree not to:

• Use the website for any unlawful purpose or in violation of any applicable laws or regulations
• Attempt to gain unauthorised access to any part of our website, servers, or systems
• Upload, post, or transmit any content that is harmful, offensive, defamatory, or infringes the rights of others
• Use automated tools, bots, or scrapers to collect data from our website
• Engage in any activity that disrupts or interferes with the operation of our website
• Attempt to resell products purchased from Msckey without our written authorisation
• Provide false or misleading information when creating an account or placing an order

We reserve the right to terminate your access to our website and cancel any pending orders if we determine that you have violated any of the above conditions.

9. Privacy and Data Protection

We are committed to protecting your personal data. When you place an order or interact with our website, we collect certain personal information (such as your name, email address, and payment details) solely for the purpose of processing your order and providing customer support.

• We do not sell, rent, or share your personal data with third parties for marketing purposes
• Payment information is processed securely by our payment processors and is never stored on our servers
• We may share data with third-party service providers only as necessary to fulfil your order (e.g., payment processors, email delivery services)
• We retain your order data for as long as required by applicable law or for legitimate business purposes

By using our website, you consent to the collection and use of your data as described above. For more information on how we handle your data, please contact us at support@msckey.com.

10. Disclaimers and Limitation of Liability

10.1 No Warranty

Our website and products are provided on an "as is" and "as available" basis. While we make every effort to ensure product quality and website availability, we do not guarantee that:

• The website will be available at all times without interruption or error
• License keys will be compatible with all system configurations or future software updates by manufacturers
• Product descriptions are entirely free from errors or inaccuracies

10.2 Limitation of Liability

To the fullest extent permitted by applicable law, Msckey shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

• Your use or inability to use our website or products
• Any errors or omissions in product descriptions or pricing
• Unauthorised access to or alteration of your data
• Any actions or policies of third-party software manufacturers
• Loss of data, revenue, profits, or business opportunities

Our total liability to you for any claim arising from your use of our website or purchase of our products shall not exceed the amount you paid for the specific product giving rise to the claim.

11. Third-Party Links

Our website may contain links to third-party websites for reference or informational purposes. These links are provided for your convenience only. Msckey does not endorse, control, or take responsibility for the content, privacy practices, or terms of any third-party websites. Visiting third-party websites is entirely at your own risk.

12. Governing Law and Disputes

These Terms and Conditions are governed by and construed in accordance with applicable international commercial law. In the event of any dispute arising from your use of our website or purchase of our products, we encourage you to contact us first at support@msckey.com so that we can resolve the matter amicably.

If a dispute cannot be resolved through direct communication, both parties agree to pursue resolution through mediation or arbitration before resorting to formal legal proceedings. Nothing in these terms limits your statutory consumer rights under applicable law.

13. Changes to These Terms

Msckey reserves the right to update, modify, or replace these Terms and Conditions at any time without prior notice. Changes will be effective immediately upon being published on this page. It is your responsibility to review these terms periodically. Your continued use of our website after any changes constitutes your acceptance of the updated terms.

14. Entire Agreement

These Terms and Conditions, together with our Payment Policy and Shipping and Returns Policy, constitute the entire agreement between you and Msckey regarding your use of our website and purchase of our products. They supersede all prior agreements, representations, or understandings between the parties.

15. Contact Us

If you have any questions, concerns, or requests regarding these Terms and Conditions, please contact us:

• Email: support@msckey.com
• Website: msckey.com

We aim to respond to all enquiries as promptly as possible.

Last updated: June 2026. These Terms and Conditions are effective as of the date of publication.